CSE · GS-2Official PYQ · CSE 2024 · Q16Governance · Governance and Accountability · 15 marks · 250 words
English
The Citizens’ charter has been a landmark initiative in ensuring citizen-centric administration. But it is yet to reach its full potential. Identify the factors hindering the realisation of its promise and suggest measures to overcome them.
हिन्दी
नागरिक-केन्द्रित प्रशासन को सुनिश्चित करने के लिए नागरिक अधिकार-पत्र एक ऐतिहासिक पहल रही है। किन्तु, इसे अभी भी अपनी पूर्ण क्षमता तक पहुंचना बाकी है। इसके वादे की प्राप्ति में बाधा डालने वाले कारकों की पहचान कीजिए और उन्हें दूर करने के उपाय सुझाएं।
Text taken verbatim from the commission's published question paper. Transcribed from UPSC’s question paper, CS(M) 2024 (English and Hindi). Source
Syllabus
Governance · Governance and Accountability
Important aspects of governance, transparency and accountability, e-governance—applications, models, successes, limitations and potential; citizens' charters, transparency & accountability and institutional and other measures.
CSE syllabus →Full CSE 2024 GS-2 paper →More on #Transparency & RTI →More on #Good Governance →More on #Citizens Charter →
Similar previous year questions
- The Citizens’ Charter is an ideal instrument of organizational transparency and accountability, but it has its own limitations. Identify the limitations and suggest measures for greater effectiveness of the Citizens’ …CSE 2018 · GS-2
- Though Citizens’ charters have been formulated by many public service delivery organizations, there is no corresponding improvement in the level of citizens’ satisfaction and quality of services being provided. Analyse.CSE 2013 · GS-2
- In spite of having Citizen’s Charter, Right to Information Act and Public Services Act, transparency and responsiveness is yet to be fully achieved in delivery of public services. Suggest needful measures.GPSC 2020-21 · GS-2
- Explain the basic principles of citizens charter movement and bring out its importance.CSE 2019 · GS-4
- Right to Information Act has empowered the citizens, and at the same time indirectly redefined the concept of accountability – Discuss with example.GPSC 2021-22 · GS-2
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