Text taken verbatim from the commission's published question paper. Advt 26/2020-21, Paper V (GS-2) Source

Syllabus

Governance · Governance and Accountability

Important aspects of governance, transparency and accountability, e-governance—applications, models, successes, limitations and potential; citizens' charters, transparency & accountability and institutional and other measures.

GPSC Class 1-2 syllabus →Full GPSC 2020-21 GS-2 paper →More on #Transparency & RTI →More on #Good Governance →More on #Citizens Charter →

Similar previous year questions

• Though Citizens’ charters have been formulated by many public service delivery organizations, there is no corresponding improvement in the level of citizens’ satisfaction and quality of services being provided. Analyse.CSE 2013 · GS-2
• The Citizens’ Charter is an ideal instrument of organizational transparency and accountability, but it has its own limitations. Identify the limitations and suggest measures for greater effectiveness of the Citizens’ …CSE 2018 · GS-2
• Right to Information Act has empowered the citizens, and at the same time indirectly redefined the concept of accountability – Discuss with example.GPSC 2021-22 · GS-2
• The Citizens’ charter has been a landmark initiative in ensuring citizen-centric administration. But it is yet to reach its full potential. Identify the factors hindering the realisation of its promise and suggest mea…CSE 2024 · GS-2
• Explain the basic principles of citizens charter movement and bring out its importance.CSE 2019 · GS-4