Text taken verbatim from the commission's published question paper. Transcribed from UPSC’s question paper, CS(M) 2024 (English and Hindi). Source

Syllabus

Governance · Governance and Accountability

Important aspects of governance, transparency and accountability, e-governance—applications, models, successes, limitations and potential; citizens' charters, transparency & accountability and institutional and other measures.

CSE syllabus →Full CSE 2024 GS-2 paper →More on #E-Governance →More on #Transparency & RTI →More on #Good Governance →

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• Though Citizens’ charters have been formulated by many public service delivery organizations, there is no corresponding improvement in the level of citizens’ satisfaction and quality of services being provided. Analyse.CSE 2013 · GS-2
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